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Ngalecollect is an online debt and asset recovery management system, designed for small, medium and large companies handling cases assigned to them by Wesbank, MFC, ABSA, Nedbank, Regent, Standard Bank, FNB and more.
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This is an eSolution that is mainly used by Attorney, Tracer and Investigation companies in order to manage case files assigned to various agents.
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The ability for corporations to manage agents and case files with an up to date Debt & Asset Recovery Management System, that can and will enable them to grow their businesses and is also...
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Cost Effective
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Flexible
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Easy To Use
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Maintained
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Up To Date
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No IT staff needed as Ngale Africa handles ALL server maintenance, hardware, back-ups, latest technology updates (includes additional functionality & changes) and more.
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Growing your business & saving costs – all in one solution.
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Create new case files with ease for Wesbank, MFC, Regent, ABSA, Standard Bank, Bankfin and more...
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Assign agents for each case.
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Manage existing cases.
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Import and add comments relevant to each case file.
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Import any documents to relevant cases.
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Add private notes relevant to each case.
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Manage and track agent performance and case progress (both external and internal).
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Mail and/or fax all important case documents relevant to each individual case (pre-populated fields also included).
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View only cases with newly added comments.
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Ability to manage own info and agents – even configure email signatures.
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Update, re-activate or de-activate cases as needed.
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Built-in search functionality by various parameters i.e. deal reference number, deal status, agent, area and more.
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Validate ID numbers to see if the same person has more than one case pending.
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Enables security access to all areas with the administrator determining who will see what as well as who can do what.
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Comprehensive reporting for easy management tracking in respect of individual cases, agents, case history and more...
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Company savings using Ngalecollect are many, as attested by our user base. Just to mention a few:
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All systems from the same developer supplying an end to end complete solution.
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Less paperwork & files - also less toner expenses.
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Time & telephone costs saving.
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Less admin staff needed to administer and update case files (agents update case files directly which is also accessible to Admin).
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No contracts.
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No registration fees or start-up costs needed.
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No annual or monthly license fees.
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No agent fees.
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No expensive software to buy.
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No maintenance fees.
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No updates to purchase (all inclusive when using Ngalecollect).
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Various comprehensive reports are available for viewing, printing, exporting or
saving for future use in the reports section. The user simply selects which
report to run and performs the required action.
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Standard reports include:
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Case status reports per agent within specific date range.
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Case summary reports per agent, department, internal status, bank, or as per chosen parameters within a specific date range.
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Case age reports per internal status specified.
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Name:
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Contact Number:
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Email Address:
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