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Ngalecollect is a customised and flexible Debt & Asset Recovery Management System, catering for all
types of recoveries. |
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“The ability for corporations to manage agents and case files with an up to date
Debt & Asset Recovery Management System, that can and
will enable them to grow their businesses and is also…” |
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Cost Effective. |
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Flexible. |
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Easy To Use. |
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Maintained. |
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Up To Date. |
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No IT staff needed as Ngale Africa handles ALL server maintenance, hardware,
back-ups, latest technology updates (includes additional functionality &
changes) and more. |
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Growing your business & saving costs – all in one solution… |
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Create new case files with ease for Wesbank, MFC, Regent, ABSA, Standard Bank,
Bankfin and more… |
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Assign agents for each case. |
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Manage existing cases. |
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Import and add comments relevant to each case file. |
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Import any documents to relevant cases. |
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Add private notes relevant to each case. |
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Manage and track agent performance and case progress (both external and
internal). |
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Mail and/or fax all important case documents relevant to each individual case
(pre-populated fields also included). |
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View only cases with newly added comments. |
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Ability to manage own info and agents – even configure email signatures |
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Update, re-activate or de-activate cases as needed. |
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Built-in search functionality by various parameters i.e. deal reference number,
deal status, agent, area and more. |
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Validate ID numbers to see if the same person has more than one case pending. |
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Enables security access to all areas with the administrator determining who will
see what as well as who can do what. |
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Comprehensive reporting for easy management tracking in respect of individual
cases, agents, case history and more... |
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In other words, comfortably handle recoveries and associated requirements within
the one system! |
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The savings using Ngalecollect are many, as attested by our user base. Just to mention
a few: |
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All systems from the same developer supplying an end to end complete solution. |
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Less paperwork & files - also less toner expenses. |
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Time & telephone costs saving. |
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Less admin staff needed to administer and update case files (agents update case
files directly which is also accessible to Admin). |
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No contracts. |
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No registration fees or start-up costs needed. |
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No annual or monthly license fees. |
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No agent fees. |
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No expensive software to buy. |
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No maintenance fees. |
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No updates to purchase (all inclusive when using Ngalecollect). |
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Ngalecollect is not just an asset retrieval management system...
it is a complete
solution! |
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Various comprehensive reports are available for viewing, printing, exporting or
saving for future use in the reports section. The user simply selects which
report to run and performs the required action. |
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Standard reports include: |
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Case status reports per agent within specific date range. |
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Case summary reports per agent, department, internal status, bank, or as per
chosen parameters within a specific date range. |
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Case age reports per internal status specified. |
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Ngalecollect allows the complete control of knowing what to invoice out, as well
as the payment of agents. The system allows the tracking of every detail via any
date range specified: |
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Total new cases loaded for a specific time period. |
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Total finalised cases for a specific time period. |
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Status of cases logged by agent and more. |
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This enables the user to enjoy complete control and ability to report on the status
of each case for invoicing and commissions payable to agents. |
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Ngalecollect has a standard web interface that allows users to access their
accounts simply and efficiently from any remote location via the web. Access can
be controlled through Ngalecollect's security interface by Admin. |
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Ngalecollect utilises the very latest technologies such as web front ends, user
management and more for recovery management, while offering the certainty
of success that only comes with a product used for some of the world's largest
corporate entities. |